Customers Using KnowHow to Support their Workforce
"The ROI [of KnowHow] is tangible. There's less rework, there's faster onboarding, there's fewer calls for help, and that adds up to real dollars saved. It's not just a nice-to-have. It's a system that pays for itself by freeing up your high-value people from repeating the same instructions."
Ceilidh Baertschiger
Director of Franchise Operations at FRSTeam
Roles Transformed by KnowHow:
Owners
With KnowHow, restoration owners can rest easy knowing their staff are fully trained, confident, and doing things the right way, every time. It’s a simple yet effective way to increase gross profit on each job, improve productivity, and lower employee turnover.
General Manager
Tired of getting interrupted dozens of times every day? Our customers were too. With KnowHow, each employee is properly trained up, and then has a step-by-step guide for any question they have in their pocket. Need a reminder on how to do something? There’s a KnowHow for that!
Project Manager
Go-backs and re-dos are a thing of the past with KnowHow. Not only do Project Managers have all the skills they need to learn to succeed in their role on KnowHow, KnowHow’s massive template library ensures workers are never guessing - they have crystal clear instructions, whenever they need them.
Field Staff
Gain the skills you need to grow your career on KnowHow. With step-by-step training in areas like contents, mitigation, mold, water-damage, and hundreds of other subjects, workers don’t need a decade of experience to operate at a high-level with KnowHow.
Franchisors
Maintaining high-quality service while expanding a franchise network is challenging, especially without scaling corporate headcount. KnowHow simplifies your operations, equipping franchisees and their staff with instant access to brand-standard, step-by-step guidance.
Read our Case Studies
From a Five-Inch Binder to Five States
“KnowHow is helping our team members retain information and be more successful. When you can do that, you can dedicate more of your time to expansion and growth.” William May, Head of Production at Thomasville Restoration
Building Confident, Independent Teams Across 120 People
“The more you put into KnowHow, the more ROI you get out of it.” Zane Bagley, President of Alpine Cleaning & Restoration
How Paul Davis Restoration of the Mountain West Scaled with Centralized Knowledge
“Just get KnowHow. It will save you time and money, which makes us all more profitable. It's a no-brainer.” Shandie Cook, Regional Program Director, Paul Davis Restoration of the Mountain West
EverLine's 860% Growth Story
"We train our franchise owners out of KnowHow, even on things like how to perform an effective marketing program, how to sell an interior line painting job. How do you talk to clients about these objections? So KnowHow is also being utilized as a sales training tool." John Evans, Founder and CEO of EverLine
Priceless Peace of Mind
"[KnowHow] has been a game changer for our existing franchisees and even more so for our new franchisees, making them feel incredibly knowledgeable and supported from day one." Kyana Shamloo, Director of Strategic Initiatives at Stellar Service Brands
FP Property Restoration achieved a 20x ROI in 2023
"Our team utilizes it every single day. If an employee ever has a question that comes up on the job, they can always go back to KnowHow and easily find the answer rather than calling or texting their manager and stopping their day to get a simple answer." Heather Harbin, Human Resource Manager, FP Property Restoration
Breaking the Franchise Support Bottleneck With KnowHow
“It's not just a nice to have. It's a system that pays for itself.” Ceilidh Baertschiger, Director of Franchise Operations at FRSTeam
Customer Testimonials
“When you think about all the information [a business has] and trying to find what you're looking for, the key is making it as easy as possible and KnowHow absolutely does that.”
**Kyana Shamloo, Director of Strategic Initiatives,**FRSTeam
"It just means you can get back to generating revenue quicker"
Nigel Baxter, Vice President of Field Operations, Everline Coatings and Services
“Our team utilizes it every single day. If an employee ever has a question that comes up on the job, they can always go back to KnowHow and easily find the answer.”
**Heather Harbin, Human Resource Manager,**FP Property Restoration